HR and Administration Manager

Job Description:

We are seeking a highly skilled HR and Administration Manager to oversee and coordinate our

administrative functions, ensuring smooth and efficient operations. The ideal candidate will be

adept at managing HR processes, maintaining compliance, and supporting our management

team with exceptional organizational and communication skills.

Key Responsibilities:

• Supervise and streamline administrative activities to ensure operational excellence.
• Manage end-to-end recruitment, onboarding, and exit processes.
• Oversee payroll functions and ensure accurate and timely processing.
• Ensure strict adherence to company policies and procedures.
• Handle employee relations and resolve issues effectively.
• Lead and develop the HR and administration team to achieve departmental goals.
• Oversee monthly bill payments, including SSB contributions, utilities (electricity, water), and other recurring expenses.
• Manage annual licenses, property leasing contracts, and subscriptions (insurance, UMFCCI memberships).
• Administer office utilities, including water, electricity, phone services, internet, and office software.
• Manage fixed assets and ensure accurate inventory control.
• Coordinate stock control and purchase required office supplies.
• Respond to emails and phone calls promptly and professionally.
• Organize and maintain a filing system for important and confidential company documents.
• Negotiate with suppliers to secure the best quality, price, quantity, and delivery terms; collect and evaluate at least three quotations for comparison.
• Provide support to the management team and assist with government-related business matters.
• Occasionally support in obtaining car passes for events and meetings.

Job Requirements:

• Any Bachelor’s degree with Dip in Human Resources or Management, Business or a related field
• Minimum of five years of experience in an HR management role.
• Proven expertise in business and organizational planning.
• In-depth knowledge of HR principles, policies, employment laws, and government regulations.
• Successful track record in managing employee relations.
• Excellent written and verbal communication skills, with fluency in English.
• Strong understanding of SSB processes, payroll procedures, and government licensing.

• Demonstrated ability to multitask and handle various responsibilities efficiently. 
  

Responsibility

Act as the first point of contact for technical issues raised by the customer.

Conduct regular system health checks, including hardware and software inspections.

Diagnose and resolve system, hardware and network issues.

Log, track, and resolve incidents within agreed service levels.

Provide timely and accurate information to customer.

Escalate complex issues to higher-level support or vendor support as necessary.

Record, track, and document the request issue process.

Communicate effectively with customers to gather information, explain issues, and provide resolution steps.

Maintain up-to-date documentation for incidents, resolutions, and system configurations.

Work closely with remote support teams or specialized engineers for escalations.

Coordinate with customer IT teams for seamless operations.

Requirement

Minimum 3 years experience in implementing, and managing IT infrastructure, including servers, networks, and storage systems.

Familiarity with Linux, Windows, and basic networking principles (TCP/IP, DNS, DHCP).

Experience with virtual machines (e.g., VMware, VirtualBox, KVM) and remote support tools.

Experience in troubleshooting server and networking hardware issues and replacing components as needed.

Basic understanding of cybersecurity practices, including secure password policies, malware prevention, and data privacy.

Strong customer service orientation with good verbal and written communication skills.

Problem-solving skills and ability to prioritize, categorize, and escalate issues based on severity and impact.

Linux Lab is looking for Senior IT Sales. This position identifies new business growth opportunities and delivers incremental revenues based on Linux Lab products and services.

Responsibilities

• Identify, build and maintain strategic relationships with potential buyers and customers.
• Identify business growth opportunities from a commercial perspective using insights from professional networks, current customers and identify trends.
• Work with Head of Technology and customers to shape solution(s) that maximize value for the customer and for Linux Lab.
• Create and execute a yearly, monthly and weekly sales plan for the markets and products in scope.
• Direct and orchestrate all sales efforts from quotation to contract.
• Identify improvement opportunities and work together with Heads of Technology and Operations to implement better ways of working in Linux Lab.

Essential For Success In This Position

• Advanced networking with technology buyers/decision makers.
• Solid knowledge of IT industry and players in Myanmar
• Effective stakeholder management and communication
• Goal oriented
• Team player

Key Performance Indicators

• Additional revenue/profit contribution (monthly quota)
• Lead to project conversion rate
• Cost per client acquisition

Experience

• 5+ years sales of IT solutions
• 3+ years delivering IT project solutions and managing AMS operations
• Red Hat product knowledge
• Integration, security, automation implementation

Linux Lab is looking for Senior IT Sales. This position identifies new business growth opportunities and delivers incremental revenues based on Linux Lab products and services.

Responsibilities

• Identify, build and maintain strategic relationships with potential buyers and customers.
• Identify business growth opportunities from a commercial perspective using insights from professional networks, current customers and identify trends.
• Work with Head of Technology and customers to shape solution(s) that maximize value for the customer and for Linux Lab.
• Create and execute a yearly, monthly and weekly sales plan for the markets and products in scope.
• Direct and orchestrate all sales efforts from quotation to contract.
• Identify improvement opportunities and work together with Heads of Technology and Operations to implement better ways of working in Linux Lab.

Essential For Success In This Position

• Advanced networking with technology buyers/decision makers.
• Solid knowledge of IT industry and players in Myanmar
• Effective stakeholder management and communication
• Goal oriented
• Team player

Key Performance Indicators

• Additional revenue/profit contribution (monthly quota)
• Lead to project conversion rate
• Cost per client acquisition

Experience

• 5+ years sales of IT solutions
• 3+ years delivering IT project solutions and managing AMS operations
• Red Hat product knowledge
• Integration, security, automation implementation